TXP Medical's Indonesian Operations Selected by Ministry of Economy, Trade and Industry and Medical Excellence JAPAN for "Healthcare Industry International Expansion Promotion Project in FY2022"!

〜TXP Medical's AI input support technology aims to improve pre-hospital emergency treatment operations〜

TXP Medical Co. Ltd, provider of the emergency medical data platform NEXT Stage ER (hereinafter "TXP Medical"), has been selected for the "Ministry of Economy, Trade and Industry Healthcare Industry International Development Promotion Project in FY2022," a subsidized project implemented by Medical Excellence JAPAN , a general incorporated association (management organization), and implement the "Project for Strengthening Prehospital Emergency Care in Indonesia Using the Next Stage Prehospital System" (hereinafter "this Project") (implementation period: July 2022 to February 2023).

This project targets two hospitals in Java, Helmina Depok Hospital and Kanjuruhan Malang General Hospital, and two Public Safety Centers (hereinafter “PSCs”) in Depok City and Malang Province. In cooperation with Harmoni Integra (hereinafter “HI”), a local IT solutions provider, this program aims to improve pre-hospital emergency care operations by digitalization.

The subsidized project that TXP Medical has been selected for targets healthcare areas such as medical and nursing care, where Japan has a highly competitive edge. The program aims to promote the overseas expansion of Japanese healthcare products and services by subsidizing the cost of verification studies for businesses that plan and implement strategic overseas expansion by leveraging the strengths of their technologies, services, and products.

In Indonesia, PSCs began to be established in 2014 to improve the quality of emergency medical care and reduce the number of traffic fatalities; PSCs consist of an ambulance, medical personnel (mainly nurses) who board the ambulance, and an operator. The ambulance is dispatched in response to a 119 call from a citizen, and the injured or sick person is transported to an emergency hospital. As of the end of 2021, PSCs were installed in 291 locations nationwide, and the Indonesian Ministry of Health aims to complete the installation of 514 PSCs by the end of 2024.

The PSCs have been in operation for only 7-8 years, and since many areas have not yet been equipped with PSCs, citizens are not fully aware of the PSC service. The average time to arrival at the scene after a PSC is dispatched is about 30 minutes, which is much longer than the average time of 8.9 minutes in Japan (in 2020). In addition, there are still many cumbersome paper operations, and there are still many areas for improvement toward digitalization.

In Indonesia, there are many cases where emergency patients are transported by private vehicles by the public. Public emergency medical services are a mixture of private and public services, and the environment surrounding emergency medical services remains complex. Given this situation in Indonesia, there is an urgent need to improve PSC operations, increase the efficiency of medical staff, and establish a system for the rapid transport of critically ill patients.

HI, a local company working with TXP Medical, is a provider of IT solutions aimed at improving pre-hospital emergency care operations, and since 2014 has been introducing SmartPSC, an emergency dispatch request system, to each PSC in Indonesia. Indonesian citizens can use the SmartPSC by smartphone app to request an ambulance from a PSC, which can then use SmartPSC to track the location of the requesting party, nearby hospitals, and available ambulances in real time. Medics can also use the SmartPSC smartphone app to communicate patient information to hospitals during an emergency medical service transport.

In this project, SmartPSC will be operated in conjunction with the main functions of NSER mobile, TXP Medical's information entry and information sharing support system for emergency services. Specifically, the voice input function for paramedics based on the emergency medical AI technology in NSER mobile and the OCR function that reads the values on the vital sign monitor in the ambulance and the information on the patient ID card with a photograph will be localized for Indonesia to quickly digitize patient information. By linking the digitized patient information with SmartPSC, the entire process from the patient's request for emergency care to hospital admission is facilitated, aiming to realize a smoother emergency consultation and transfer support system.